Sales Policy – PIXELHATO

Effective Date: December 25, 2025
Expiration Date: December 25, 2025
Business Name: PIXELHATO
Business Address: 1422 Bunce Rd, Frewsburg, NY 14738
Contact Email: info@pixelhato.net
Phone: (716) 569‑5214
Website: www.pixelhato.net

At PIXELHATO, we are dedicated to providing high-quality sportswear and athletic gear to athletes and fitness enthusiasts across the United States. Our Sales Policy governs the purchase process, ensuring transparency, trust, and an exceptional customer experience. By placing an order, you agree to the terms outlined below.

1. Scope of Sales Policy 📜

This Sales Policy applies to all transactions made on our official website, www.pixelhato.net. It governs product purchases, order processing, shipping, payments, pricing, promotional offers, and other related customer service matters. This policy does not extend to third-party vendors or non-affiliated retail partners.

2. Product Availability and Descriptions 📦

2.1 Product Availability

While we strive to maintain accurate inventory levels, product availability is subject to change based on demand and stock updates. We reserve the right to:

  • Limit quantities of items per order

  • Cancel or refuse any order if an item is out of stock

  • Offer a similar product with customer consent if an item is unavailable

2.2 Product Descriptions

We aim to provide accurate product information, including sizing, colors, and materials. However, due to differences in monitor settings, colors may appear slightly different than in person. If the product you receive differs from the description, please follow our Refund & Returns Policy.

3. Pricing Policy 💲

3.1 Price Accuracy

All prices are in U.S. dollars (USD) and are subject to change without prior notice. Prices shown at checkout are final unless a pricing error occurs.

We reserve the right to:

  • Adjust prices based on market conditions or promotional offers

  • Cancel or modify orders containing pricing errors

3.2 Taxes and Duties

Sales tax is calculated at checkout based on your shipping address. International customers are responsible for any import duties, VAT, or local taxes applicable to their location.

4. Orders and Acceptance 📋

4.1 Placing an Order

To place an order, follow these steps:

  • Add items to your cart

  • Proceed to checkout and provide billing and shipping information

  • Review your order and accept the terms

  • Submit payment via our secure system

4.2 Order Confirmation

Upon successful purchase, you will receive an order confirmation email with the details of your order. Please note, this email does not signify acceptance of your order, as we reserve the right to cancel or modify orders for reasons such as fraud detection or incorrect pricing.

5. Payment Terms 💳

We accept secure payments through:

  • Major credit/debit cards (Visa, MasterCard, American Express)

  • PayPal

  • Other local payment methods (if available)

All payments must be completed and authorized before processing. We do not store payment details, and we reserve the right to cancel orders for declined transactions or suspected fraud.

6. Shipping & Delivery 🚚

6.1 Shipping Destinations

We offer shipping to all U.S. states. International shipping may be available to select countries. Some locations may be restricted.

6.2 Shipping Timeframes

Orders are processed within 1–3 business days. Estimated delivery times:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days

Please note that delivery times are estimates and delays due to weather or other factors may occur.

6.3 Shipping Fees

Shipping fees are calculated at checkout based on the order’s size, destination, and chosen delivery method. Free shipping promotions may apply to eligible orders.

7. Promotions and Discounts 🎉

7.1 Promotional Codes

PIXELHATO may offer promotional codes that are:

  • Valid for one-time use per customer

  • Not combinable with other discounts or offers

  • Non-retroactive and must be applied at checkout

7.2 Sales and Markdowns

Items on sale are clearly marked. Some sale items may be final sale and ineligible for returns. Price adjustments on previously purchased items are not available.

8. Order Modifications and Cancellations ✂️

8.1 Modifications

You can modify your order (e.g., change size or shipping address) within 2 hours of placing the order. After this window, modifications may not be possible.

8.2 Cancellations

Orders can be canceled within 2 hours of placement. If your order has already shipped, you must follow our Refund & Returns Policy for further assistance.

9. Risk of Loss and Title 🔑

Ownership of the product and the risk of loss transfers to you once the item is delivered to the shipping carrier. PIXELHATO is not liable for damage or loss that occurs during transit.

10. Limitation of Liability ⚖️

To the fullest extent permitted by law:

  • PIXELHATO is not responsible for indirect, incidental, or consequential damages related to product use.

  • Our liability is limited to the amount paid for the specific product.

  • We are not responsible for delays or damages caused by third-party shipping carriers or external circumstances.

11. Intellectual Property 🧠

All content on our website, including images, logos, product descriptions, and written content, is protected by U.S. and international copyright and trademark laws. Unauthorized use of our content for commercial purposes is prohibited.

12. Customer Support 📞

For any questions, concerns, or order inquiries, please contact our Customer Support team:

  • Email: info@pixelhato.net

  • Phone: (716) 569‑5214

  • Address: 1422 Bunce Rd, Frewsburg, NY 14738

  • Hours: Monday–Friday, 9:00 AM – 5:00 PM (EST)

We aim to respond to all inquiries within 24–48 business hours.

13. Policy Updates 🔄

PIXELHATO reserves the right to update this Sales Policy at any time without notice. Updated policies will be posted on this page and will be effective immediately unless otherwise stated.

We encourage you to review this policy regularly. Continued use of our website or placing an order after policy changes constitutes your acceptance of the updated terms.

Need Assistance?

Feel free to contact us at:
Website: www.pixelhato.net
Email: info@pixelhato.net
Phone: (716) 569‑5214
Address: 1422 Bunce Rd, Frewsburg, NY 14738

Your satisfaction is our priority at PIXELHATO, and we’re here to help you every step of the way!