Privacy Policy – PIXELHATO

Effective Date: December 25, 2025
Expiration Date: December 25, 2025
Business Name: PIXELHATO – SPECIALIZING IN SPORTSWEAR
Business Address: 1422 Bunce Rd, Frewsburg, NY 14738
Email: info@pixelhato.net
Phone Number: (716) 569‑5214
Website: www.pixelhato.net

At PIXELHATO, we prioritize your privacy and are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make purchases, or interact with our services.

By accessing and using our website, you consent to the practices outlined in this policy. If you do not agree, please discontinue use of our website or contact us for further clarification.

1. Who We Are 🏆

PIXELHATO is a U.S.-based retailer specializing in premium sportswear and athletic apparel. We take your privacy seriously and handle your data in compliance with applicable privacy laws and regulations to ensure your information is treated responsibly.

2. Information We Collect 📊

We collect both Personal Information and Non-Personal Information to enhance your experience with us.

2.1 Personal Information

We collect the following personal details when you interact with PIXELHATO:

  • Full Name

  • Billing and Shipping Address

  • Email Address

  • Phone Number

  • Account Username and Password (encrypted)

  • Payment Information (processed securely through third-party providers like Stripe and PayPal)

  • Order History and Preferences

  • IP Address (linked to device location)

  • Customer Support Communications

2.2 Non-Personal Information

We also collect certain non-personal data automatically through tracking technologies, including:

  • Browser Type and Version

  • Device Type (e.g., mobile, desktop)

  • Operating System

  • Referring URL

  • Time and Duration of Visits

  • Clickstream Data

  • Geographic Region (approximate)

3. How We Use Your Information 🛒

We use the information collected for the following purposes:

  • To process orders and deliver products

  • To send order confirmations, shipping notifications, and customer updates

  • To provide customer support and respond to inquiries

  • To enhance website functionality and performance

  • To personalize your shopping experience

  • To send promotional emails, newsletters, and special offers (with your consent)

  • To detect and address fraud, unauthorized transactions, and security issues

  • To comply with legal obligations and enforce our terms and policies

4. Legal Basis for Processing (For EU/EEA Users) ⚖️

For users located in the EU/EEA, we rely on the following legal bases for processing personal data:

  • Consent: For marketing communications and optional features

  • Contractual Obligation: For fulfilling orders and processing purchases

  • Legitimate Interests: For website improvement, fraud prevention, and internal analytics

  • Legal Compliance: To comply with applicable laws and regulations

5. How We Share Your Information 🔄

We respect your privacy and do not sell your personal data. However, we may share your information with trusted third-party service providers for the following purposes:

5.1 Service Providers

We work with reputable vendors to help us:

  • Process payments (e.g., Stripe, PayPal)

  • Ship orders (e.g., USPS, FedEx)

  • Manage email marketing campaigns

  • Host and maintain our website

  • Analyze web traffic and performance (e.g., Google Analytics)

These third parties have access only to the necessary data required to perform their services, and they are obligated to keep it secure.

5.2 Legal and Regulatory Requirements

We may disclose personal information when required by law, subpoena, or legal process, or if needed to protect PIXELHATO, our customers, or others.

6. Cookies and Tracking Technologies 🍪

6.1 What Are Cookies?

Cookies are small data files stored on your device that help enhance your browsing experience by remembering your preferences and actions.

6.2 How We Use Cookies

We use cookies for the following purposes:

  • Storing preferences (e.g., language, currency)

  • Keeping you logged into your account

  • Tracking website usage and performance

  • Delivering relevant marketing content

  • Monitoring traffic sources

You can disable cookies via your browser settings, though some parts of our website may not function properly without them.

7. Data Retention 🗃️

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

After the retention period, your data will be securely deleted or anonymized.

8. Data Security 🔐

We implement robust security measures to protect your personal information, including:

  • SSL encryption for secure data transmission

  • Secure hosting environments

  • Regular updates to software and platforms

  • Strong password policies and multi-factor authentication

  • Access control and monitoring systems

While we take every precaution to protect your data, no online system is 100% secure. Please contact us immediately if you suspect unauthorized access.

9. Your Rights and Choices ✨

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request to view the data we hold about you

  • Correction: Request correction of inaccurate or incomplete data

  • Deletion: Request to delete your personal data (subject to exceptions)

  • Objection: Object to certain types of data processing

  • Data Portability: Request a copy of your data in a commonly used format

  • Withdraw Consent: Withdraw consent for processing at any time

To exercise your rights, please contact us at info@pixelhato.net. We will respond within the legally required timeframe.

10. Children’s Privacy 👶

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from minors. If we become aware of any data collected from a child under 13, we will promptly delete it.

11. Third-Party Links 🔗

Our website may contain links to third-party websites. PIXELHATO is not responsible for their privacy practices. We recommend reviewing their privacy policies before providing any personal information.

12. Changes to This Privacy Policy 🔄

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page and will become effective immediately unless stated otherwise. We encourage you to review this policy periodically to stay informed of how we protect your information.

13. Contact Us 📞

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please reach out to us:

PIXELHATO
📍 1422 Bunce Rd, Frewsburg, NY 14738
📧 info@pixelhato.net
📞 (716) 569‑5214
🌐 www.pixelhato.net

We are here to help you protect your privacy and ensure a safe shopping experience with PIXELHATO.