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Payment Policy – PIXELHATO

Effective Date: December 25, 2025
Expiration Date: December 25, 2025
Business Name: PIXELHATO – SPECIALIZING IN SPORTSWEAR
Business Address: 1422 Bunce Rd, Frewsburg, NY 14738
Contact Email: info@pixelhato.net
Phone Number: (716) 569‑5214
Website: www.pixelhato.net

Welcome to the Payment Policy page for PIXELHATO, your trusted destination for premium sportswear and athletic gear. This policy outlines the payment terms, methods, security measures, and related procedures when making a purchase through our website.

By making a purchase, you acknowledge and agree to the terms outlined below. Please read this policy carefully before proceeding with any transactions.

1. Accepted Payment Methods 💳

We offer secure and flexible payment options to provide you with a seamless shopping experience. The following payment methods are accepted:

1.1 Credit and Debit Cards

  • Visa

  • Mastercard

  • American Express

  • Discover

1.2 Digital Wallets

  • PayPal

  • Apple Pay

  • Google Pay

1.3 Buy Now, Pay Later

We may offer third-party Buy Now, Pay Later options (e.g., Klarna, Afterpay) subject to availability and eligibility.

Note: All payments must be authorized before processing. If payment authorization fails, the order will be automatically canceled.

2. Currency and Pricing 💵

2.1 Currency

All prices on our website are in United States Dollars (USD). Customers are responsible for reviewing the final total cost before proceeding to checkout, including:

  • Product price

  • Shipping fees (if applicable)

  • Sales tax (based on your shipping location)

2.2 Currency Conversions

International customers may incur additional bank fees or currency conversion charges based on their provider. PIXELHATO is not responsible for these discrepancies or fees.

3. Taxes and Duties 🧾

3.1 Domestic Orders (U.S.)

Sales tax will be calculated based on the shipping address and state regulations.

3.2 International Orders

Customers outside the U.S. may be required to pay import duties, VAT, customs fees, or other taxes. These charges are not included in the checkout price and are the responsibility of the customer.

4. Payment Processing and Order Confirmation 📧

4.1 Authorization and Charges

After placing an order, your payment method will be authorized for the full amount. Charges may be held until the order is shipped.

You will receive an order confirmation email with the details, but please note that it does not indicate acceptance until the order is processed and shipped.

4.2 Payment Security

We ensure your payment details are protected with industry-standard SSL encryption. We do not store full credit card numbers, and our payment processors are PCI DSS compliant, using advanced fraud prevention tools.

5. Payment Verification and Fraud Prevention 🛡️

PIXELHATO is committed to secure transactions. We reserve the right to:

  • Request further verification or identification

  • Contact you directly to confirm order authenticity

  • Cancel or hold orders if suspected of fraud

5.1 Order Cancellation Due to Fraud

If fraud is suspected, we reserve the right to cancel an order immediately and refund the full transaction amount. Fraudulent activity may also be reported to the relevant authorities.

6. Payment Failures and Declines ❌

Common reasons for payment failures include:

  • Insufficient funds

  • Incorrect billing information

  • Expired credit card

  • Bank security measures

  • Exceeding daily purchase limits

6.1 Troubleshooting Payment Errors

To resolve payment issues, try the following:

  • Double-check your card details (number, expiration date, CVV)

  • Ensure the billing address matches your card issuer’s records

  • Try using a different payment method

  • Contact your bank or card issuer for assistance

For further help, please reach out to our customer support at info@pixelhato.net or call (716) 569‑5214.

7. Installment and Deferred Payment Plans 📅

If available, PIXELHATO may offer payment plans through third-party services such as:

  • Klarna

  • Afterpay

  • Affirm

These services are subject to eligibility and approval. Please note that PIXELHATO is not responsible for payment issues or credit decisions made by these providers.

8. Cancellations and Refunds 💰

For detailed information, please refer to our Refund and Returns Policy. Key points include:

8.1 Order Cancellations

Orders may be canceled within 30 minutes of placement, unless already processed.

  • Full refunds will be issued to the original payment method.

8.2 Refund Timing

Refunds are processed within 3–7 business days after approval. The exact timing may depend on your payment provider or bank.

9. Disputes and Chargebacks ⚖️

Before initiating a chargeback, we strongly encourage you to contact PIXELHATO first. If a dispute arises:

  • We are committed to resolving concerns promptly

  • Filing chargebacks without contacting us may lead to suspension of your account

  • Chargebacks filed fraudulently will be contested and may result in legal action

10. Subscription Payments (If Applicable) 📅

If we offer recurring subscriptions (e.g., monthly boxes, VIP club), the following terms apply:

  • Recurring payments are automatically billed based on your chosen plan

  • You will be notified of any pricing changes in advance

  • You can cancel your subscription anytime before the next billing cycle

Refunds for subscription-based services are subject to our Subscription Terms and Refund Policy.

11. Promotional Offers and Gift Cards 🎁

11.1 Discount Codes

  • Only one promo code may be applied per order

  • Promo codes are not redeemable for cash

  • Expired or invalid codes will not be accepted

11.2 Gift Cards

  • Digital gift cards are non-refundable and cannot be redeemed for cash

  • Gift cards are valid for purchases at www.pixelhato.net only

  • Gift cards cannot be reloaded once the balance is used

12. Errors in Pricing or Billing 🛒

If an error in pricing or billing is detected, we will promptly notify you. We reserve the right to:

  • Cancel the affected order

  • Issue a refund or request additional charges, with your consent

13. Payment Policy Updates 🔄

We reserve the right to update this Payment Policy at any time. Any changes will be posted on this page and will take effect immediately upon publication unless stated otherwise.

We encourage you to review this page regularly to stay informed of any changes.

14. Contact Information 📞

If you have any questions regarding this Payment Policy or need assistance, please contact us:

PIXELHATO
📍 1422 Bunce Rd, Frewsburg, NY 14738
📧 info@pixelhato.net
📞 (716) 569‑5214
🌐 www.pixelhato.net

We are here to assist you with any inquiries and ensure a smooth payment experience at PIXELHATO!