Sales Policy

Effective Date: January 7, 2025

At PIXELHATO.NET, we are committed to providing our customers with a seamless and transparent shopping experience. This Sales Policy outlines the key terms and conditions governing your purchase of products from our platform. By completing a transaction with us, you agree to these terms:

1. Product Availability

We make every effort to keep our inventory updated and accurate. However, due to high demand or unexpected circumstances, some items may become unavailable after an order is placed. In such cases:

  • You will be notified promptly via email or phone.
  • We may offer alternative products or issue a full refund for the unavailable item(s).

2. Pricing and Promotions

  • All prices listed on our website are in USD unless otherwise specified.
  • Prices are subject to change without prior notice. Any promotional discounts or offers are valid only during the specified period.
  • While we strive for pricing accuracy, typographical errors or system glitches may occur. If a pricing error is identified, we reserve the right to cancel or adjust the affected order.

3. Order Confirmation and Processing

  • Orders are confirmed via email after successful payment.
  • Processing time for orders is typically 1-3 business days before shipment. During peak periods, processing times may be extended.

4. Order Modifications and Cancellations

  • Modifications or cancellations can be requested within 24 hours of order placement by contacting info@pixelhato.net or calling (716) 569-5214.
  • Once an order is shipped, it cannot be canceled or modified.

5. Payment Terms

  • Full payment is required at the time of order placement.
  • We accept multiple payment methods, including credit/debit cards, PayPal, and other secure options listed in our Payment Policy.
  • Orders flagged for fraud or unauthorized activity may be canceled, and customers will be notified.

6. Shipping and Delivery

  • Shipping details, including timeframes and costs, are provided at checkout.
  • For lost or delayed shipments, please refer to our Shipping Policy for resolution.

7. Refunds and Returns

  • Refunds and returns are governed by our Return Policy. Products must meet eligibility requirements to qualify.

For further questions or assistance, please contact our customer support team. Thank you for choosing PIXELHATO.NET for your sporting needs!